Privacy Policy
Last Updated: June 2026
Who We Are
Mosaic Journeys is an independent travel advisor providing personalised travel planning and booking services.
For the purposes of data protection legislation, the data controller is:
Mosaic Journeys Email: siobhan@mosaicjourneys.co.uk
Telephone: +44 7736 341465
What Information We Collect
We may collect personal information including:
• Name
• Email address
• Telephone number
• Travel preferences
• Travel dates and destinations
• Information provided through enquiry forms
• Information provided during the booking process
We only collect information necessary to provide travel advice, quotations, bookings and customer support.
How We Use Your Information
We use your information to:
• Respond to enquiries
• Provide travel quotations
• Arrange and manage travel bookings
• Communicate about your travel plans
• Provide customer support
• Meet legal and regulatory obligations
We will only use your information where we have a lawful basis to do so.
Sharing Your Information
To provide travel services, we may share relevant information with:
• Tour operators
• Airlines
• Hotels and accommodation providers
• Cruise lines
• Travel insurance providers
• Transfer and excursion suppliers
We only share information necessary to deliver the travel arrangements you request.
Travel bookings may be processed through our travel partner, InteleTravel UK. Where applicable, your information may also be handled in accordance with InteleTravel UK's Privacy Policy.
Data Security We take reasonable steps to protect your personal information and prevent unauthorised access, disclosure or misuse.
How Long We Keep Information
We retain personal information only for as long as necessary to provide our services and comply with legal, accounting and regulatory requirements.
Your Rights
You have the right to:
• Access your personal information
• Request correction of inaccurate information
• Request deletion of your information where appropriate
• Object to certain processing activities
• Withdraw consent where processing is based on consent
To exercise any of these rights, please contact: siobhan@mosaicjourneys.co.uk
Cookies
This website may use cookies and similar technologies to improve user experience and analyse website traffic.
You can manage cookie preferences through your browser settings.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
Contact
If you have any questions regarding this Privacy Policy or how your data is handled, please contact:
Mosaic Journeys
Email: siobhan@mosaicjourneys.co.uk
Telephone: +44 7736 341465